Check connection with Windows Update servers For more information about these settings, see Manage device restarts after updates. In this situation, work with your organization administrator for appropriate solutions.
If your device is two or more cumulative update levels behind, you might experience other issues that prevent updates from being installed.
It might take eight days or more to install the monthly cumulative updates, depending on active hours configuration and the level of activity on the device. "Active hours" configuration might also affect update installation. Because Teams Rooms Pro devices always have a Skype user signed in, such policies prevent the installation of updates that require an automatic restart, such as feature updates. Your organization might use Group Policy settings, mobile device management (MDM), or the registry to configure Windows client update experience.įor example, automatic restarts are prevented when a user is signed in if the NoAutoRebootWithLoggedOnUsers registry value under the HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate\AU subkey is set to 1. Check for policies that prevent update installations If you use an NTP server, select a reliable server. Make sure that the date and time settings are correct, and that the time offset is within two minutes. Reduce the size of the WinSxS folder by running the following command in an elevated Command Prompt window: DISM /ONLINE /CLEANUP-IMAGE /STARTCOMPONENTCLEANUP /RESETBASE Use the Disk Cleanup tool to delete unnecessary files.
If the remediation can't free up enough space to ease the problem, additional diagnostic insights are provided (as a list of the largest folders) to help you follow up. Devices that are enrolled in the Microsoft Teams Rooms Pro Management portal have an automatic remediation process to delete known cleanable files and optimize disk usage. There must be enough available space on your device to run updates. The following options can help you fix common issues that affect Windows Update. Windows Update issues can occur for different reasons. If Microsoft Defender for Endpoint integration is enabled in the Microsoft Teams Rooms Pro Management portal, the Security KBs or Vulnerabilities signal of the device is shown as Unhealthy.The system isn't at the current update level, but Windows Update can't find available updates.Updates can't be installed successfully.You may experience one or more of the following Windows Update issues on Microsoft Teams Rooms Pro devices:
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